K4 Supply Company is not affiliated with any of the manufacturers mentioned on this website or any of their distributors or suppliers. All items offered for sale are obtained on the open market and thus we are not bound by any agreements with any suppliers. Any warranties or guarantees, expressed or implied, granted by any manufacturer shall be considered null and void with regards to anything purchased from K4 Supply Company. Most parts are used and/or refurbished and their condition may reflect that. Any part that does not meet your expectations can be returned to K4 Supply Company for refund or replacement. Items can be replaced only if an equivalent item is available, otherwise a refund will be issued. Shipping costs will be refunded only if an item has been found to be defective or not as advertised. To arrange a refund or replacement, contact me through the e-commerce site where you purchased your item, Bonanzle), or at the email address on the packing slip included with your order. All trademarks and brands are the property of their respective owners.